RETURNS AND REFUNDS POLICY
Last updated: May 24, 2018
Thank you for shopping at DiveMaterials.com
If you are not entirely satisfied with your purchase, we’re here to help.
Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
- The product was purchased in the last 15 days
- The product is in its original packaging
- The product isn’t used or damaged
Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:
- By email: sales@divematerials.com
Send the product with its original packing to:
Scuba Hut
PO Box 7204
Chico, CA 95927
USA
or
Coral View
C/O Exact Abacus
Unit 20 Matrix Way
Buckshaw Village
Chorley
Lancashire
PR7 7ND
ENGLAND
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from DiveMaterials.com
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
Digital products
We do not issue refunds for digital products once the order is confirmed and the product is sent.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us.
©2018 DiveMaterials.com. DiveMaterials.com is owned and operated by Hardbie Inc., a California corporation.